Property Health
91/100Excellent
Ongoing Property Stewardship
Your PropertyDeserves SomeoneLooking After It.
Heartsez gives your property a dedicated stewardship professional who visits regularly, documents what changes, handles eligible minor tasks, and helps prevent small concerns from becoming expensive surprises.
- Regular Property Stewardship
- Minor Tasks Handled During Visits
- A Living Record of Your Property
A Better Way to Care for Your Property
Your Family Has a Doctor.Your Car Has a Mechanic.Who Looks After Your Property?
Most property services begin after something breaks.
Heartsez works differently.
Ongoing Property Stewardship
An ongoing relationship with your property.
Through regular W.A.S. visits, structured documentation, and a professional who learns your property over time, you gain visibility into what changed, what needs attention, and what should happen next.
- Regular W.A.S. Visits
- Living Property Record
- Property Health Over Time
- Startup Visit
We get to know your property inside and out.
- We Document
Every detail, system, and condition is recorded.
- Heart Remembers
We track history, changes, and patterns over time.
- Smart Recommendations
We recommend what is needed, when it matters.
- Long-Term Stewardship
Your property stays healthy, protected, and prepared.
The longer Heartsez cares for your property, the better understood it becomes.
Connected Stewardship
How your property care connects.
Monthly visits, photos, technician notes, Property Facts, service requests, recommendations, and health scores feed one living property record — giving you better visibility, better prevention, better documentation, and better decisions over time.
- Monthly Visits
- Photos
- Technician Notes
- Property Facts
- Service Requests
- Recommendations
- Better VisibilitySee what changed
- Better PreventionAct before damage
- Better DocumentationA living record
- Better DecisionsClear next steps
- Property Health91 /100 Excellent
- Resale ReadinessEvidence when it matters
Every visit, photo, note, system record, and recommendation strengthens the same living property record — not a folder of scattered updates.
Property stewardship
The Six Pillars of Property Stewardship
Recurring visits, documentation, property intelligence, health tracking, timeline history, and resale readiness — connected through ongoing care.
Monthly W.A.S. Visits
Professional monthly stewardship so small issues do not become expensive surprises.
Structured Documentation
Photos, notes, and checklist results are permanently recorded after every visit.
Property Health
A measurable score that helps you understand how your property is doing over time.
Heart Intelligence
Identifies patterns across visits and recommends proactive next steps.
Property Timeline
A complete history of every visit, recommendation, photo, and improvement.
Resale Readiness
Organized maintenance records that help tell the story of how your property has been cared for over time.
Monthly W.A.S. Visit
Wellness. Aesthetics. Safety.
Your property is professionally reviewed every month through a structured W.A.S. framework — a consistent inspection system, not an ad-hoc walkthrough.
Wellness
Your property's systems are reviewed every month so performance issues are caught early.
- HVAC airflow
- Moisture & humidity
- Plumbing function
- System performance
Helps prevent expensive repairs.
Aesthetics
Visible condition is documented consistently so upkeep stays ahead of decline.
- Finish condition
- Cleanliness
- Exterior upkeep
- Visible wear
Preserves appearance and property value.
Safety
Safety basics are checked on a recurring schedule ? not when something goes wrong.
- Smoke & CO detectors
- Trip hazards
- Access & egress
- Fire safety basics
Supports a safer, more prepared property.
After Every Monthly W.A.S. Visit
See exactly what was checked, documented, and recommended.
After every Monthly W.A.S. Visit, you receive a clear record of what was reviewed, what changed, what was completed, and what should happen next. Photos, observations, recommendations, and follow-ups become part of your Living Property Record.
123 Main Street
Austin, TX
CompletedVisit #647 minutes
94Property Health
6Areas Reviewed
4Photos Added
2Follow-Ups
What Was Reviewed
Wellness
Good- HVAC airflow reviewed
- Plumbing function checked
- Moisture conditions normal
Aesthetics
Good- Exterior condition documented
- Visible wear reviewed
- Entry area clean and maintained
Safety
Good- Smoke and CO detectors checked
- Access and egress reviewed
- No immediate safety concerns identified
Photo Documentation
HVAC Return Filter
Recommendation AddedVisible buildup noted. Replacement recommended during the next visit.
Water Heater Connections
DocumentedDry and secure. No visible leaks documented.
Electrical Panel
DocumentedPanel condition photographed and added to the property record.
Exterior Stucco Condition
MonitoringMinor surface wear documented for future monitoring.
Completed During This Visit
- 1 photo
HVAC filter checked
Condition documented for follow-up replacement.
- 1 photo
Smoke detector battery replaced
Battery replaced and detector tested.
Observations
HVAC airflow trend
HVAC airflow was slightly lower than the previous visit.
Water heater connections
Water heater connections remain dry.
Exterior caulking
Exterior caulking should continue to be monitored.
Recommended Next Steps
- Planned
Replace HVAC return filter
Recommended during the next Monthly W.A.S. Visit.
- Monitoring
Continue monitoring exterior caulking
Review again during the next seasonal inspection.
Living Property Record
Your property's chronological history.
Every visit, photo, note, recommendation, and completed task is added to the timeline — a professional record that accumulates month by month.
Property Timeline
- Jan 8Startup Visit Completed
- Jan 9Property Profile Created
- Feb 12Monthly W.A.S. Visit
- Feb 12HVAC Filter Checked
- Mar 14Smoke Detector Battery Replaced
- Apr 10Heart Noticed Airflow Trend
- May 8Property Health Improved
- May 8Photos Added
- May 9Recommendation Created
100%Visit capture
Documentation
Structured records from every Monthly W.A.S. Visit and Startup Visit.
- Summaries
- Photos
- Checklists
Every visit creates a structured record.
5 moLiving record
Property memory
A complete picture of your property's condition and history over time.
- Timeline
- Health
- Insights
The record becomes more valuable over time.
24/7Portal access
Visibility
Access your maintenance history anytime through the customer portal.
- Timeline
- Health
- Heart
Homeowners can understand their property at any time.
Heart Intelligence
Heart turns property history into useful understanding.
Heart quietly reviews property history, Monthly W.A.S. visits, photos, technician notes, health scores, and recommendations to identify patterns that deserve attention.
Evidence from the property record
- March W.A.S. VisitReduced airflow noted
- April W.A.S. VisitReduced airflow noted again
- HVAC system age9 years
- Filter last replaced4 months ago
Heart recognized
A recurring airflow pattern across multiple visits.
The condition has appeared more than once and may be connected to filter condition or system performance.
Recommended next step
Human review remains part of every recommendation.
Heart connects your property's history, condition, and recommendations — not as a chatbot or generic AI assistant, but as property intelligence that supports stewardship.
Heart does not replace people. It helps the team caring for your property see patterns sooner, remember more, and recommend next steps with evidence and confidence.
Quietly Observant
Heart reviews the record in the background without demanding the homeowner's attention.
Evidence Before Advice
Every insight is connected to visits, photos, notes, systems, health scores, or property history.
Human-Guided
Heart supports the property steward. It does not replace professional judgment, personal care, or human accountability.
Heart does not replace the person caring for your property. It helps them see more, remember more, and act sooner.
The Value of Ongoing Care
Your property becomes better understood every month.
Every Monthly W.A.S. Visit adds another layer of knowledge, documentation, and care. Over time, Heartsez replaces uncertainty and scattered records with a clear history of what changed, what was completed, and what should happen next.
Before ongoing stewardship
- Scattered records
- Reactive repairs
- Unknown history
- Forgotten maintenance
- No shared context
Ongoing stewardship
- Monthly W.A.S. Visits
- Documentation
- Property Memory
- Heart Intelligence
- Recommended Next Steps
Consistent care creates accumulating value.
After ongoing stewardship
- Living Property Record
- Proactive maintenance
- Complete care history
- Clear next steps
- Resale readiness
- Property confidence
After the Startup Visit
- Property baseline established
- Systems and facts documented
- Initial recommendations created
After 6 Months
- Recurring observations
- Visit history and photos
- Early patterns emerging
After 1 Year
- Complete seasonal history
- Stronger maintenance context
- Organized documentation
Over Multiple Years
- Comprehensive care history
- Evidence of completed maintenance
- Deeper property understanding
Fewer expensive surprises
Recurring observations help identify concerns earlier, before small issues become larger disruptions.
Better-informed decisions
Recommendations are supported by property history, documentation, system context, and evidence from real visits.
A stronger property story
Years of documented care create a clear record for maintenance planning, ownership transitions, and future resale.
The longer Heartsez cares for your property, the more useful, organized, and valuable its history becomes.
The Heart of Stewardship
It's Often the Little Things That Matter Most
Most home service companies arrive with a checklist. They complete the work, pack up their tools, and head to the next appointment.
We believe home stewardship should feel different.
That's why every Heartsez visit includes dedicated Heartezer Time—a reserved portion of the appointment that belongs to you.
Use it for the small chores, personal requests, or everyday household tasks that would make your life a little easier. Your Steward is already there, already knows your home, and is ready to help.
Sometimes, the greatest value isn't another inspection.
It's simply knowing there is someone you can ask.
Heartezer Time
Every Heartsez visit includes dedicated time reserved for the little things you want done around your home.
Change a light bulb. Replace an air filter. Move patio furniture. Tighten a cabinet handle. Help with the household task you have been meaning to get to.
It's your time, and it's part of the personal care that makes Heartsez different.
Meet Your Steward
Your Steward is more than a service professional.
Over time, they become familiar with your home, your preferences, and the details that matter to you.
Supported by The Heart and your Living Property Record, every visit becomes more informed and more personal than the last.
It's a relationship built over years—not appointments.
The Heart remembers the home. The Steward remembers the homeowner.
Property Story
A Property Story Worth Keeping.
Every Monthly W.A.S. Visit becomes part of something much larger than a maintenance record.
Photos, observations, recommendations, completed work, and property history become one organized story that grows over time.
Years from now, you will know what happened, when it happened, and how the property was cared for — without relying on memory.
The value is not one report. The value is continuity.
Whether you are planning maintenance, answering contractor questions, sharing responsibilities with family, or preparing to sell years from now, the information is already organized.
Property Story
123 Main Street
Austin, TX
Property Foundation
- Verified Property Profile
- Property Facts
- Equipment and System History
Ongoing Care
- Monthly W.A.S. Visit Summaries
- Complete Visit Timeline
- Photo Documentation
- Completed Work
Understanding and Next Steps
- Property Health History
- Heart Insights
- Maintenance Recommendations
- Service Documentation
Care Continuity
- Jan 2025Startup Visit completed
- Mar 2025HVAC system documented
- Jun 2025Monthly W.A.S. Visit completed
- Sep 2025Recommendation addressed
- Jan 2026Property Health improved
- Jul 2026Care record updated
Always organized
Every visit, observation, photo, and completed task becomes part of the same property history.
Easy to understand
The property's history is clear, chronological, and connected instead of scattered across messages and receipts.
Easier to maintain
Know what was completed, what is being monitored, and what should happen next.
Easier to communicate
Share a professional care history with contractors, family members, future owners, or buyers when needed.
Heartsez preserves and organizes the facts of how a property has been cared for. It does not guarantee property value, sale price, inspection results, or buyer decisions.
A well-cared-for property is not remembered because of one inspection. It is remembered because every visit became part of the same story.
Peace of Mind
Peace of mind comes from knowing your property.
Most property problems do not begin as emergencies. They begin as small changes no one notices, records, or follows up on. Heartsez creates a recurring system for understanding what changed, what needs attention, and what has already been taken care of.
Reactive Ownership
The property is remembered only when something needs attention.
Without an ongoing record, important details often live across receipts, memory, messages, and contractor notes.
- Scattered records
- Forgotten maintenance
- Limited property history
- Questions without context
Stewarded Ownership
The property is understood through an ongoing record.
Monthly visits, documentation, property history, and Heart recommendations create one connected view of the property's condition and care.
- Monthly visibility
- Organized documentation
- Clear next steps
- One connected property history
- Know what changed
- Know what matters
- Know what comes next
- Know your property's story
Startup Visit Complete
123 Main Street
Austin, TX
7Systems Documented
18Baseline Photos
82Property Health Baseline
4Initial Recommendations
Property Profile Created
- Property Facts
- HVAC
- Plumbing
- Electrical
- Water Heater
- Roof
- Irrigation
Baseline Documentation
Exterior condition
DocumentedHVAC system
DocumentedElectrical panel
DocumentedWater heater
Documented
Property Health Baseline
82/100
Established during Startup Visit
- Wellness
- Aesthetics
- Safety
Initial Priorities
- Replace aging HVAC filterPlanned
- Monitor exterior caulkingMonitoring
Startup Visit
Your property record begins with one comprehensive visit.
The Startup Visit establishes the baseline every future Monthly W.A.S. Visit builds upon. We document the property, its systems, current condition, and initial priorities — then create the Living Property Record.
It is onboarding for the property, not a repair call.
Understand the property
We document Property Facts, major systems, equipment, access details, and current condition.
Establish the baseline
We capture photos, record safety conditions, initialize Property Health, and identify the first priorities.
Start the Living Property Record
The first timeline events, visit summary, recommendations, and future care context are created.
Who It Serves
Built for property owners who want better visibility, documentation, and ongoing care.
Primary residences, luxury properties, vacation properties, rental properties, condos, townhomes, and small multifamily properties where supported. Additional property types may be supported as Heartsez expands.
Primary Residences
Everyday properties where prevention, Property Health, and a professional care record matter.
Rental Properties
Remote visibility into condition and Property Timeline history between tenants.
Vacation Properties
Professional monitoring and documentation when you are not on site.
Small Multifamily
Consistent Monthly W.A.S. stewardship with structured records across units.
Condos & Townhomes
Interior and accessible systems documented on a recurring schedule.
Luxury Properties
High-touch stewardship with detailed documentation for properties that deserve careful ongoing attention.
Property Stewardship Memberships
Membership Built Around Your Property
Every Heartsez membership begins with a Property Evaluation. Rather than pricing by square footage, we recommend the stewardship level that best matches your home's systems, complexity, and long-term care needs.
Essential
Foundation Stewardship
$199/month
Designed for properties with straightforward systems and lighter ongoing stewardship needs.
- Monthly W.A.S. visits
- 5% savings on eligible Heartsez services
- Ongoing property history
- Heart guidance included
Complete Care
Expanded Stewardship
$299/month
Ideal for homes with multiple systems, preventative-care needs, and growing coordination requirements.
- Monthly W.A.S. visits
- 10% savings on eligible Heartsez services
- Priority scheduling where available
- Heart guidance and recommendations
Signature
White-Glove Stewardship
$499/month
Expanded stewardship for luxury homes, estates, vacation properties, and owners who want the highest level of coordination.
- Monthly W.A.S. visits
- 15% savings on eligible Heartsez services
- Same-week request priority where available
- Enhanced Heart guidance and coordination
Our Approach
How Heartsez Recommends Your Membership
Your recommendation is based on the property itself—not a generic size formula. We consider the systems, amenities, recurring care needs, documentation burden, and ongoing coordination required to steward your property well.
Schedule Your Property Evaluation
We begin by learning how your property operates and what ongoing care it requires.
Build Your Property Baseline
Heartsez documents the systems, amenities, conditions, and recurring needs that shape your property.
Analyze Stewardship Complexity
We evaluate the coordination, documentation, preventative care, and ongoing attention your property may require.
Receive Heartsez's Recommendation
Heartsez recommends the membership level that best fits the property's stewardship profile.
You Decide
You review the recommendation, understand the options, and choose the membership that feels right for you.
Designed for Different Properties
A Stewardship Level for the Way Your Property Lives
Each membership shares the same Heartsez foundation, then expands in guidance, coordination, priority, documentation, and service savings.
Essential
Foundation Stewardship
A strong fit for properties with straightforward systems and lighter recurring needs.
Essential creates a dependable foundation for homeowners who want their property observed, documented, and cared for consistently without requiring expanded coordination.
- Simpler property systems
- Routine preventative care
- Foundation property documentation
- Owners beginning their stewardship journey
Complete Care
Expanded Stewardship
Designed for homes with multiple systems, amenities, or recurring care needs that benefit from greater oversight.
Complete Care is designed for the realities of managing a property with more moving parts, more recurring needs, and greater value from preventative coordination.
- Pools and irrigation
- Multiple HVAC systems
- Solar or specialty systems
- Busy homeowners
- Growing maintenance coordination
- More involved property history
Signature
White-Glove Stewardship
The highest-touch Heartsez experience for properties requiring expanded coordination, documentation, and owner support.
Signature provides expanded support for homeowners who want the highest degree of visibility, coordination, responsiveness, and confidence around their property.
- Luxury homes and estates
- Vacation or seasonal properties
- Multiple vendors
- Complex amenities
- White-glove coordination
- Comprehensive property intelligence
We price around stewardship complexity, not property size.
Why We Don't Price by Square Foot
A property's stewardship needs cannot be understood by size alone.
A 1,900-square-foot home with solar, irrigation, a pool, and multiple HVAC systems may require more ongoing attention than a much larger property with simpler systems.
That is why every Heartsez membership begins with a Property Evaluation. We recommend the level of stewardship your property actually needs—not what its square footage suggests.
Start With Your Property Evaluation
Let Heartsez understand your property before recommending the right level of stewardship.
Questions Homeowners Ask
Everything you may want to know before getting started.
Heartsez is a different approach to property care. These are the questions homeowners most often ask about visits, repairs, documentation, Heart intelligence, and the Startup Visit.
No. A traditional home inspection is generally a one-time assessment. Heartsez provides ongoing property stewardship through recurring Monthly W.A.S. Visits that document changes and build a Living Property Record over time.
Still have questions?
We are happy to walk you through how Heartsez would work for your property.
Begin professional stewardship
Schedule Your Startup Visit
with a Startup Visit.
Take the first step toward monthly visibility, documented care, and property stewardship that grows smarter with every visit.
- Response time
- Within 1 business day
- Onboarding
- Startup Visit included
- Commitment
- No obligation to enroll
- Startup Visit onboarding
- Property record from day one
- No obligation to enroll
Prefer email? hello@heartsez.com
Request your Startup Visit
- A short intake form — no account or payment required.
- A Heartsez technician will contact you to confirm details.
No obligation to enroll. Your property record begins with the Startup Visit.
