Your Property
Deserves Someone
Looking After It.

The Home Wellness Assessment is onboarding for the property, not a repair call. It establishes the baseline, documents major systems and Property Facts, captures initial photos, initializes Property Health, creates the first recommendations, and starts the Living Property Record.

Every visit follows Wellness, Aesthetics, and Safety (W.A.S.). The property steward reviews accessible conditions, documents observations, captures relevant photos, handles eligible minor tasks, updates the property record, and records recommended next steps.

You receive a clear Home Wellness Report showing what was reviewed, what was documented, what changed, what was completed, and what should happen next. The visit becomes part of your Living Property Record.

Heartsez is more than an assessment service. When something needs attention, we help determine the right next step. Eligible minor tasks, maintenance needs, and appropriate repairs may be handled when they fit the Heartsez service scope — including during HeartSteward Time. Larger repairs or specialized work are documented and explained so you can decide how to proceed, including using your own contractors.

Property Health is a simple way to understand the property's observed condition over time. It is informed by recurring visits, documented observations, system history, completed work, and recommendations. It is not an appraisal, formal certification, or guarantee.

Heart is the property-intelligence layer behind Heartsez. It connects visit history, photos, technician notes, Property Health, recommendations, and the Living Property Record to help identify patterns that may deserve attention.

Heart supports the property steward. It does not replace professional judgment or human care.

Yes. You remain in control of maintenance and repair decisions. Heartsez can document work completed by other providers so the property's care history remains organized.

The finding is documented with the available context, observations, and photos. You receive a clear recommendation, and significant concerns are communicated according to their urgency. Heartsez does not provide emergency response unless that service is explicitly included.

Heartsez is designed for primary residences, rental properties, vacation homes, condos, townhomes, small multifamily properties, and select luxury properties, subject to service availability and property access.

The organized care history can make it easier to explain how the property has been maintained. Heartsez does not guarantee property value, sale price, third-party assessment outcomes, or buyer decisions.

No service can prevent or identify every possible issue. Heartsez creates recurring visibility, documentation, and follow-up so changes may be recognized earlier and decisions can be made with better context.